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Customer Guarantees


Our customer pledges - so you can shop with complete confidence


  • Free worldwide shipping on all orders. We use Secure Couriers for all International orders and Royal Mail Special Delivery for UK orders.
  • 30 day return for any reason money back guarantee. Because we know you can never be 100% certain of how your ring will look until it's on your own finger.
  • Product quality guarantee - means each product passes our high quality standards. We only offer the pick of the bunch. For every ring in our collection - we have rejected four to five hundred others.
  • Independant evaluation and assessment. All rings containing precious stones have under gone a full examination and assessment by an independent qualified expert. All specialists are NAG registered or FGA qualified.
  • Every piece has been professionally cleaned. We use a combination of delicate cleaning by hand and/or ultrasonic cleaning.
  • Each item comes with a free presentation box. Some pieces come with their original boxes.
  • We are part of the Capstern Group. An established trusted company with an excellent track record.